Small Office

• Do you have a home business?
• Are you on the road a lot?
• Do you have associates or partners who also work from home?
• Do you want to increase & manage your sales?

Then Great Lakes Digital Toll Free is perfect for you.

Customer Control
Once you select your own toll-free number, or move your current number to Great Lakes Digital Toll Free, you decide who can call it. Our Custom Routing allows you to chose where your calls can come from. You pay only for the calls from within your chosen market area. You may limit use just to selected customers and agents. You still get the number and name on all incoming calls even those you miss due to a buys or a ring no answer, and you have 24/7 control of your account with our online Account Management.

Custom Routing
Spend time on the phone more productively with real and potential customers by blocking certain numbers or areas from getting through to you. Calls can be blocked according to state, area code, area code and prefix, or area code, prefix and number.

• Choose to route calls to specific locations based on their originating phone number and/or time of day and/or day of week. Calls can be routed according to state, area code (3 digits), area code + prefix (6 digits), area code + prefix + number (10 digits).
• Distribute calls among the people answering your phones. Calls can be distributed equally or programmed to go to certain numbers more frequently.
• Automatically route calls to the location closest to the caller based on the number from which they are calling.

Location Specific Logins

Set up logins as detailed below:
• Master logins, with which you will be able to utilize and change all the Great Lakes Digital Toll Free features (based on Great Lakes Digital Toll Free number)
• Location-specific logins, with which you will only be able to view Call Detail (Real Time Call Detail and View Call Detail) for the locations specified for that login (based on ring-to number). If you want to restrict the viewing possibilities of your employees, go to this section and enter an individual location-specific login for each one.

Voice Mail
Send your calls to voice mail and receive the voice messages in a .wav file in your email. The voice message will be in the voice of the caller who left it.

Fax
Forward your toll-free number to your fax machine or, better yet, send it to your voice mail/fax system and receive your faxes directly by email. This way you can pick up your messages without going to the fax machine.

Account Tracking
Track the activity on your account easily and quickly. View call detail in real-time - over the last 24 hours, historically, or by specific time frame. Ad campaigns can be tracked in several ways, including; calls per campaign, cost per call and calls per week.

Adaptable
With Great Lakes Digital Toll Free's "follow me", or forwarding service you are never out of touch. Your customers and associates can always reach you.

Convenient
You have just one phone number to give out, and you control where it rings. With your Great Lakes Digital Toll Free number, customers and associates will be able to call you free of charge from anywhere in the US, Canada and the Carribean. Your toll-free number can also be answered anywhere in the world.

Affordable
Standard Great Lakes Digital Toll Free numbers are only $2 to set up and $2 per month for account maintenance, and just 6.9 ¢ a minute.

More Advantages of Your toll-free Number

• Toll-free numbers, especially toll free vanity numbers, can increase name recognition and give your business an advantage over your competition.
• Toll-free numbers convey the impression of a well-established business, improve your "image" and increase the opportunity for higher sales.
• Toll-free numbers give you a local presence anywhere in the US because there is no charge to your customers for calling you. In fact, if your company is located outside the US, you can have your toll-free number forwarded to a location outside the US at no charge to your customers. This will increase the image of your company and improve the service you give customers.
• Toll-free numbers convey the image of a caring company. They provide an easy way to contact you and encourage increased business transactions. As an individual or small business owner, a toll-free number can be re-directed to ring to any location you choose. If you move, your family, friends and business associates can still call you at your new location without learning a new number. You can also direct the toll-free number to a cell phone, pager or fax machine.